Fintech Mobile App UI/UX design Web Portals APIs & Integration

A web and mobile platform for employee meal and benefit cards

For Up Slovensko

A customer taps an Up meal card on a payment terminal at a bright bistro counter during lunch. Image generated with AI.

Overview

One platform where employers, employees and partners manage meal and benefit cards, used by more than 100,000 people a month.

Up Slovensko customer zone on the web with account balance and transaction history, next to the mobile app showing a meal card balance

The Challenge

A system people used every day, but found hard to use.

Up Slovensko runs meal vouchers, meal cards and employee benefit programmes for companies across Slovakia. Its platform for catering, motivation and remuneration of employees had been built without a focus on customer experience. Employers, cardholders and accepting partners all depended on it, and all found it hard to use.

The Solution

A complete redesign, built on validated user journeys.

We redesigned the frontend from scratch and developed the platform behind it. Before building, we validated the key user journeys for each audience, so the new experience follows how people actually use their cards. The result is one platform with separate zones for companies, employees and partners, available on web and mobile, and integrated with Up's core IT systems.

Highlights

AudiencesThree zones

Dedicated zones for companies, employees and accepting partners.

ChannelsWeb & mobile

One platform, available in the browser and as a mobile app.

IntegrationCore IT systems

Connected directly to Up's core IT systems.

Scale100,000+ users a month

Built for everyday use by a large, non-technical audience.

FAQ

Up Slovensko is a provider of meal vouchers, meal cards and employee benefit programmes in Slovakia. Its cards were originally issued under the Chèque Déjeuner brand.

A complete frontend redesign and the development of a web and mobile platform with separate zones for companies, employees and accepting partners, integrated with Up's core IT systems.

More than 100,000 users a month.

By validating the key user journeys for each audience before building, then redesigning the frontend around them.

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